Family Pass Hard To Get

Yes We Know You Can Not Get Family Passes for the Train Easy Any-More

 

The guys over at Transport Blog picked up and ran with a post on the lack of accessibility to get a Family Pass for the trains, for a day out as currently being seen in the school holidays:

By cbtadmin, on October 11th, 2012
…This policy discriminates against any family that doesn’t live near the three stations mentioned. For instance a family of 5 wanting to travel from the new Manukau Station to Britomart return will have to pay  ($6.80 x 2) + ($4 x 3) = $25.60 x 2 = $51.20 return!  The same family of 5 going from Britomart to Manukau return could get the $24 family pass….

 

Sorry to say guys but where have you been for the last three to four weeks – seriously?!

BR:AKL picked up on the Family Pass issue last month and ran an extensive post on this: $57.80 FOR A RETURN TRIP ON AN AUCKLAND TRAIN

 

The BR:AKL post also included all relevant public information available on the ticketing regime change as well as the Fare Matrix on the new costs of a family day out on the train due to the Family Pass issue.

I emailed every single Councillor and the Mayors Office over this situation as this was of high concern as we approach Labour Weekend and the summer holidays. Needless to say I have received a few replies back and been in extensive email conversation with Councillor Mike Lee over the Family Pass (as well as the fare affordability situation in general) issue.

BR:AKL will maintain the pressure to assure a fair and balanced outcome for family and day tripping users as it is unfair and unbalanced to get slugged $57.80 for a day in town compared to $26 if that same family went by car!

 

I have also made it an election campaign pledge in my running for Papakura Local Board (Local Government 2013 Elections) next year to continue the lobbying and pressure Auckland Transport to restore fair and balanced fairs for families if the situation as not been reverted by then (one year from now).

 

 

But regardless to who posted first on the Family Pass issue, the point being is that Auckland Transport needs to fix the issue NOW as there are not a lot of happy people. Actually off-peak patronage as noticeable dropped these school holidays according to feedback to BR:AKL. I wonder if that is due to the difficulty getting Day Rovers, Family Passes and Discovery Passes from the rail network now. Hmm…

 

IF YOU HAVE ANY QUESTIONS, QUERIES OR COMPLAINTS ON FARE MOVEMENTS WITH AT-HOP THEN CONTACT ANYONE OF THESE AUCKLAND COUNCILLORS ON THE ACCOUNTABILITY AND PERFORMANCE COMMITTEE WITH YOUR CONCERN. THEY ARE THE ONES THAT CAN HELP YOU (or Auckland Transport themselves) WITH YOUR CONCERN – NO ONE ELSE (including Veolia)!