Retraction and Apologies

When Wrong – One Apologies Promptly


I caught the update to the train incident that was reported in the NZ Herald on Monday and subsequent reaction in Talking Auckland soon afterwards.

This is the update from Stuff:

Rail operator backtracks for mum


After Transdev and Auckland Transport viewed Colour CCTV footage there was more to the saga than meets the eye originally when reported from the black and white CCTV footage at Takanini Station.

As a result of this update and the respective Talking Auckland Post on Monday (now fully retracted) I do offer a full and utter apology to Ms Johnson and her children.

In light of the issue, further measures will be put into place to make sure this kind of incident does not occur again at Talking Auckland. In saying that there is always a risk when doing “second-hand” reporting from a Main Stream Media source into a blog post. However, utmost professionalism will occur when running commentary on such emotive issues.


In saying this I need not remind Auckland that the rail network is a very dangerous place and can kill. The case of the dad running to the train as it was departing from Ranui Station last year resulting in the accident and eventual death as he slipped from the platform, underneath the train and was effectively run over in front of his family and other passengers is that STARK reminder of what happens when something can go so utterly wrong.

So please in light of all of this: Please be at the platform 5 minutes before the scheduled departure of the train with your ticket ready or AT-HOP card tagged on.


As for Te Mahia Station – lobbying continues for it to be fully closed!



4 thoughts on “Retraction and Apologies

  1. Nice apology – although I don’t agree with the closure of Te Mahia – both Te Mahia and Takanini are great examples of stations in the perfect position to service their communities – in walking distance from people’s homes. Removing the stations and forcing commuters to choose between a bus and a train v skipping public transport all together is not the answer. It is the price of tickets and the poorly lit/unsafe stations that need addressing not the location of the station. And while your advice is well intentioned I think it’s a little condescending to keep trumpting this “be there 5 mins before the train is due to arrive” line. Most people attempt to be early but 1. Trains are always bloody late and 2. Life happens! Sometimes you are going to cut things finer than that.

    Edited by admin – last remark not required – remain professional and to the rules

    1. Auckland is shifting to a full Metro Rail network over the next few years. That means some distance between stops as trains are most efficient at medium and long distances in moving mass amounts of people. If you want to go to the “next stop” the 33A and B that will trundle along the Great South Road every 10 mins will be sufficient as it feeds into the larger stations as well as moving people short distances (as buses are most efficient at short distance running (local or feeders).

      Te Mahia has a poor catchment by rail and always will. I drew up maps using 800 metre radius circles to show the catchment of both Te Mahia and Takanini. Te Mahia is better served by the 33A/B and I think the 33 (something) that does Manurewa and Weymouth. Also the longer Te Mahia stays open, the longer we have to wait for Glenora Road Station at Addison. Auckland Transport’s modelling already shows Glenroa Road Station with a bus interchange and Park and Ride serves a greater catchment area and would rival the Glen Innes station for passenger numbers (so over 10x Te Mahia). In economic sense – better close Te Mahia and open Glenroa to allow the rail system to work in its Metro fashion (moving people medium or long distance)

      And no my advise is not condescending at all – especially for the Southern and Eastern Lines where the trains are already frequent – and will be even more frequent from next year when the EMU’s come online. So the point stands – 5 mins before the scheduled departure of the given service you want. If it is late – so be it, if it was early and it can happen – hey bonus (and most of the fleet is running early in this area at the moment). Race for the departing train when another one is 7-10 mins behind in the peak and expect an accident like the Ranui Accident last year – and he is dead and the kids now have no dad

      As with Takanini, I am still pondering over it but my initial inclination is to close it as well and allow Glenora to take to bulk of the load. Those in Conifer Grove which drive anyhow would either use the Park n Ride provided or the feeder buses in the area so no major for them.

      With the fares – new fare products rolling out next year – AT have confirmed that

      Things will change as we switch to Metro Rail running and people will be caught short. Welcome to an international city not some backwater village in the South Pacific

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