Cracking Down on Window Washers

Tougher Line to be taken


From Auckland Council – and to be distributed widely please:

Crackdown on window washers for public safety


Auckland Council is clamping down on window washers’ intimidating behaviour at intersections throughout the city and is targeting repeat offenders.

The council has begun pursuing the prosecution of window washers found to be in breach of the Public Safety and Nuisance Bylaw. The bylaw, which came into effect six months ago, was designed to protect the public from nuisance but, after taking a graduated enforcement approach, council officers have had to take a harder line.

“When the bylaw first came in staff took an educational approach with offenders, focusing on voluntary compliance. However this has not deterred people window washing in an unsafe way, which makes drivers feel uncomfortable and even threatened, so council is taking a tougher line,” says Max Wilde, Manager Bylaws and Compliance.

As the lead agency for enforcement on window washing, council is working closely with the Police to address problem hotspots around the region where there has been a noticeable increase in window washers. As part of a targeted approach to tackle this continuing issue and better protect public safety, an increase in enforcement activity is expected. The court can impose a fine of up to $20,000 on a person convicted of breaching a bylaw under the Local Government Act.

The Public Safety and Nuisance Bylaw is in place to make sure public spaces feel safe and are convenient for people to use and enjoy without being disturbed or experiencing offensive behaviour. Auckland Council wants to ensure that residents and visitors to the region can freely drive on public roads and enjoy shopping and other activities in public areas without feeling intimidated or unsafe in any way.



What to do if you encounter a window washer:

  • Make it clear that you don’t want your window washed – shake your head or say no
  • Roll up your car windows and don’t engage in conversation
  • If they continue to wash your car and demand payment in an intimidating way, make a complaint to the council by phoning 09 301 0101
  • Take a photo on your phone of the offender if you feel unsafe and send to the council or Police
  • In cases of criminal activity such as assault or wilful damage, call 111.