Q: How is the submission process going?

A: We’re tracking well with more than 500 submissions already received. Overall feedback has been favourable of the change. There are of course some routes and proposals that have captured people’s interest, which is fine and what we have been expecting.

We’re aiming to create a network that is both useful and convenient for more people in South Auckland. We hope to improve on it with the public’s input.

Q: Do you have any advice for people sending in submissions?

A: Yes, please be as detailed as possible to ensure we can identify your desired changes. For example, changing the XX route to go down XX road is more helpful than saying don’t like the new route. Or the XX connection point is not a suitable location because of X and Y.

If you have questions or disagree with something, attending an Open Day would be helpful. Staff will be on hand to speak with you and go over the proposals to help inform your submission.

Please tell us what you like as well as what you don’t like. And of course don’t leave it too late to send it in.

Q: The southern consultation closes in August 2013 but won’t be implemented until early 2015. Why does implementation take so long?

A: We understand it can be viewed as a lengthy process, but there are many elements involved when making changes of this scale. After consultation is the analysis of submissions. Are there routes and areas that need changing? This kind of fine tuning is needed before we can confirm the final southern network.

Because we are changing existing services, all new services will be contracted through a competitive tendering process. The successful operator will then require time to set up their operation (buses, drivers) to deliver these services.

Also, there need to be some infrastructure changes. For example, we need to build interchanges at Otahuhu and Manukau and to improve bus stops at many locations.

Q: What are the main changes proposed in the New Network for South Auckland?

A: For the full details on how South Auckland’s public transport network will change under the New Network, I suggest people look through all the information available on our website, but one example is the introduction of a new Frequent Network. This Frequent Network will have trains and buses timetabled at least every 15 minutes, from 7am to 7pm, seven days a week. It will be supported by a network of Connector routes timetabled at least every 30 minutes, along with Local and Peak services, to ensure South Aucklanders continue to have good access to public transport.

Q: What are the benefits of the New Network?

A: The most significant benefits are that the New Network is easy to understand, and operates frequently over a larger part of the day, all week including weekends. The frequency and increased service hours mean people can consider using public transport for a greater range of purposes, such as shopping and leisure activities, not just their regular work-home commuter trips.

We’ve also made improvements to travel between key locations within South Auckland, for example the route that connects Mangere to the airport.

Looking at the New Network map, it’s noticeable how much we have simplified the network – and a simple network gives people more confidence to navigate it. Right now people might only stick to the journeys they’re familiar with; we hope the New Network will offer Aucklanders flexibility and spontaneity in getting around Auckland for work or play.